Legal notice
Shipping Policy
At Big Waves Nazaré, every piece is made to order and carefully fulfilled through our trusted production partners. This approach allows us to maintain premium quality while reducing unnecessary waste.
Order Processing
All orders are produced after purchase. Production typically takes 2–5 business days before shipment. During peak seasons or high-demand periods, processing times may be slightly longer.
Estimated Delivery Times
Shipping estimates begin after production is completed.
- United States: 3–7 business days
- Europe: 5–10 business days
- Canada / Australia: 7–14 business days
- Rest of World: 7–21 business days
Please note that delivery times may vary depending on destination, customs procedures, and carrier operations.
Tracking Information
Tracking details will be provided when available once your order has shipped.
Shipping Costs
Shipping rates are calculated at checkout based on destination and order details.
Customs & Import Fees
International orders may be subject to customs duties, taxes, or import charges determined by the destination country. These charges are the responsibility of the customer.
Address Accuracy
Please ensure all shipping details are entered correctly at checkout. We are not responsible for delays or losses caused by incorrect or incomplete addresses.
Delivery Issues
If your order arrives damaged or appears lost in transit, please contact us and we will assist in resolving the issue as quickly as possible.